Salesforce Agentforce Sales (formerly Sales Cloud)

CRM and sales workflow capabilities

Agentforce Sales supports CRM records, lead and opportunity management, sales activity management, pipeline workflows, and sales automation. Teams can compare how these areas map to their current sales processes and edition requirements.

Agentforce and AI availability

AI and Agentforce capabilities depend on the Salesforce edition and may require additional purchases or usage-based arrangements. Do not assume that every AI feature is included with every subscription; verify eligibility and applicable charges for the specific configuration.

Pricing by edition and possible add-ons

The current US official pricing page lists Free Suite at USD $0 per user per month, Starter Suite at USD $25 per user per month, and Pro Suite at USD $100 per user per month billed annually, with higher editions at different prices. Billing terms, regional pricing, and included capabilities vary.

The official add-on page lists Agentforce for Sales at USD $125 per user per month for eligible editions. Check eligibility and current add-on pricing on Salesforce's official pages; this add-on is not stated to be included in every edition.

Who may find it useful

Organizations comparing CRM options for lead and opportunity workflows, sales activity, and automation may evaluate Agentforce Sales. Assess how the chosen edition and any AI add-ons fit the team's processes, administration needs, and budget.

Cost and complexity considerations

• Compare the edition capabilities against the team's required CRM and sales workflows.
• Confirm billing terms, regional prices, user counts, and what each edition includes.
• Check whether AI capabilities require an add-on or usage-based purchase and whether the team is eligible.

Official sources

• Salesforce Agentforce Sales
• Salesforce sales pricing
• Salesforce sales add-on pricing

Related tools

• HubSpot Sales Hub
• Gong
• Apollo.io